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Terms and Conditions

Faith and team provide services subject to notices, terms, and conditions as set out below. By accessing, browsing, or shopping on this website, you agree to all the terms and conditions in this agreement. Please read them carefully. We reserve the right to revise the terms and conditions at any time.

  • All personal information (including card details) are protected and will not be compromised in any way on our website.
  • Deliveries of goods are sent in good condition and usually take 2-5 workings days depending on the courier services.
  • You agree to provide correct, current, and accurate information for purchases and account information. Eg address and telephone details. Faith will not be responsible for incorrect delivery addresses if you are not accurate
  • Occasionally there might be typographical errors, inaccuracies, and omissions regarding pricing, product description, sizes, offers, availability, promotions, and shipping however you will be notified about it.
  • Faith ensures that all your items are sanitized and packed with extreme carefulness although it is advisable to sanitize your package once received and make sure all your clothing and material items are washed thoroughly before using them.

Refund/Return Policy

  • You may return or request a refund of your purchase up to 7 days after purchase.
  • Any item you return must be in the same condition as you received it and in its original packaging.
  • Any item used will not be refunded or accepted as a return
  • Faith does not accept any refunds or returns on Jewellery, Bodysuits, swimwear, underwear, make up and personal care items due to health and safety reasons.

Shipping and Delivery Policy

  • Free Delivery is offered for any purchase of R600 and above nationwide
  • Occasionally we may have free delivery promotions on any amount of purchase
  • Delivery usually takes 2-5 working days
  • We have a standard delivery fee of R85 nationwide